Book the right category
Do not choose only by appearance. Match the vehicle to passengers, luggage, mobility, route and the amount of time spent inside.
Share accurate contact details
The provider should have a mobile number that works on travel day. Save the dispatch number as well.
Avoid verbal-only changes
Ask for important itinerary changes in writing and confirm the updated total where applicable.
Respect capacity and safety rules
Do not exceed seating limits or bring unapproved items. Discuss child restraints, accessibility needs and oversized luggage in advance.